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Here are some of our popular articles

The Business Case for Empathy
There is mounting evidence the the strategy of embedding empathy into your culture and systems is not just beneficial for employees and customers, it offers a significant return on investment (ROI) too
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The 7 Myths of
Workplace Empathy
The global pandemic has proved to be a time of significant upheaval in workplace relations. Two things are apparent:
1/ Empathy has emerged from studies
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How to Be a More Empathetic Person
The secret to empathy is not just imagining what it’s like to be in someone’s shoes (that would be you wearing their shoes). We must understand what it feels like to be them, in their shoes.
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