Terms & Conditions – Workshop Purchase


Once you have a confirmed date, you can book your workshop via email or phone.  We will schedule you and invoice a 20% deposit (due immediately) to claim your date.

We will request a meeting with key stakeholders, to be held approximately 10 days prior to your date to plan your workshop.  Following this, we will issue the balance invoice, which falls due the day after the workshop.

Postponement & Cancellation

The 20% deposit is non-refundable. However, we are happy to transfer your deposit towards another workshop with your company within 12 months.

We allow for one penalty – free if bookings need to be changed due to unforeseen circumstances (including COVID-19 related issues), providing we move to a new fixed date and the workshop is not within 48 hours.  We reserve the right to levy an admin fee of $250 for subsequent date changes.

If bookings are postponed or cancelled within 48 hours of the scheduled date of your event, we withhold the right to invoice you for direct staff costs.


We maintain a list of suitable venues for in person workshops and are happy to assist with securing a venue for your workshop.  All charges, including catering and booking fees will be paid direct by the client and will not be the responsibility of Elevate Empathy.  We are not liable if the venue double books or cancels the booking.

Photography, Videos & Marketing:

Photos, videos or testimonials taken during your event remain the property of Elevate Empathy.  We retain the right to use these on our own website and social media (Facebook & Linked In). Permission will be sought to use identifying material on our website, with regards to social media (which has a short time frame), unless we receive an objection we will assume that permission to use unidentified images has been granted.